Homeowners are to always, first, contact the management company for questions, issues, concerns, or suggestions regarding their townhome or the Homeplace community. It is strongly recommended to submit a Downloadable Form, or, submit an online Work Order/Service Request on the management company's web site for ease of record keeping and tracking. Homeowners should allow a reasonable amount of time before contacting the management company for a status update regarding an unresolved item. Should a homeowner feel the response received is not adequate, then at that time, the Board of Directors may be notified utilizing the Contact the Board of Directors link below requesting to speak at a regularly scheduled Board Meeting. The Board of Directors contact link is not to be used for carbon copying (cc:), or blind carbon copying (bcc:), communications at any time.
The Board of Directors usually meet on the fourth Tuesday every other month. When the fourth week is calendar holiday inclusive**, the meeting may be moved back to the third week of the current month, moved forward to the fifth week, should one exist, or to the first week of the following month. All homeowners who would like to discuss a general homeowner or community concern, or suggestion, at any regularly scheduled Board meeting are asked to please contact the management company at least one week in advance to be added to the upcoming Board meeting Agenda.